Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Shipping Locations

We currently ship to:

  • Ireland
  • European Union countries

If your country is unavailable during checkout, please contact us before placing your order.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Order size and weight
  • Selected shipping method

We may offer free shipping promotions on selected orders or during special campaigns.

Estimated Delivery Times

Ireland

  • Registered Post: 3–5 business days

European Union

  • Standard Delivery: 7–10 business days

International Orders

  • Delivery times vary depending on destination and customs processing.

Please note that delivery times are estimates and may occasionally be delayed due to courier services, weather conditions, customs processing, or peak periods.

Tracking Orders

Tracking information will be provided once your order has been dispatched, where available.

If you do not receive your tracking details within a few days of placing your order, please contact us.

Customs, Duties & Taxes

For international orders outside the European Union, customs fees, import duties, and local taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will work with the courier to investigate the issue.

Contact Us

If you have any questions about shipping or delivery, please contact us through our website contact page or customer support email.