FAQ
📦 Do you offer delivery?
Yes, we deliver throughout Ireland. Delivery times usually range from 1–3 working days, depending on your location.
💻 Are your laptops and phones new or used?
We sell both new and professionally refurbished devices. The condition of each item is clearly stated on the product page.
🔧 Do you offer repairs?
Yes! We provide repair services for:
- Smartphones
- Laptops
- Tablets
- Charging issues
- Screen replacements
- Battery replacements
- Software issues
🛡️ Do your devices come with a warranty?
Yes, all our refurbished devices come with a warranty for your peace of mind. Warranty periods may vary by product.
💳 What payment methods do you accept?
We accept:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
- Cash in-store
🔄 Do you buy or trade in old devices?
Yes! We buy and accept trade-ins for:
- Phones
- Laptops
- Tablets
- Gaming consoles
You can use our Sell or Trade-In Form to request a quote.
🚚 Can I collect my order in-store?
Yes, we offer Click & Collect. Simply select the collection option during checkout.
🔒 Are your refurbished devices tested?
Absolutely. Every device is fully tested, cleaned, and reset before being sold.
❓ How can I contact you?
You can contact us through:
- Contact Form on our website
- Visit our store in person
🔧 How long do repairs take?
Most repairs are completed within 30 minutes to 48 hours, depending on the issue and parts availability.
🔑 I forgot my password on my device. Can you help?
In many cases, yes. Contact us and we'll advise on the available options.
📱 Do you unlock phones?
Yes, we offer phone unlocking services for selected networks and devices.